html {
    font-size: 100%;
    overflow-y: scroll;
    -ms-text-size-adjust: 100%;
    -webkit-text-size-adjust: 100%;
}

body {
    font-size: 14px;
    line-height: 1.231;
    margin: 0;
    padding: 0;
}

body,
input,
select,
textarea {
    color: #000000;
    font-family: "Helvetica Neue", sans-serif;
}

b,
strong {
    font-weight: bold;
}

blockquote {
    margin: 1em 40px;
}

hr {
    border: 0;
    border-top: 1px solid #CCCCCC;
    display: block;
    height: 1px;
    margin: 1em 0;
    padding: 0;
}

small {
    font-size: 85%;
}

ul,
ol {
    margin: 1em 0;
    padding: 0 0 0 30px;
}

img {
    border: 0;
    vertical-align: middle;
}

form {
    margin: 0;
}

fieldset {
    border: 0;
    margin: 0;
    padding: 0;
}

label {
    cursor: pointer;
}

input,
select,
textarea {
    font-size: 100%;
    margin: 0;
    vertical-align: baseline;
    *vertical-align: middle;
}

input {
    line-height: normal;
    *overflow: visible;
}

table input {
    *overflow: auto;
}

input[type="button"],
input[type="reset"],
input[type="submit"] {
    -webkit-appearance: button;
    cursor: pointer;
}

input[type="checkbox"],
input[type="radio"] {
    box-sizing: border-box;
}

textarea {
    overflow: auto;
    resize: vertical;
    vertical-align: top;
}

table {
    border-collapse: collapse;
    border-spacing: 0;
}

th,
td {
    vertical-align: top;
}

th {
    font-weight: normal;
    text-align: left;
}

h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
    margin: 0;
    padding: 0;
}

/* Typography */
a, .link {
    color: #0072BC;
    display: inline;
    margin-bottom: 1px;
    text-decoration: none;
}

a:hover, .link:hover {
    border-bottom: 1px dotted #0072BC;
    cursor: pointer;
    margin-bottom: 0;
}

h1 {
    color: #00AEEF;
    font-size: 20px;
    font-weight: normal;
}

h3 {
    font-size: 16px;
}

h2, .subject {
    color: black;
    font-size: 16px;
}

/* Helpers */
.centered {
    text-align: center;
}


.faded {
    color: #666666;
}

/* Pagination */
#pagination {
    border: 0;
    margin: 0 0 40px 0;
    padding: 0;
}

#pagination li {
    border: 0;
    display: inline;
    font-size: 11px;
    list-style: none;
    margin: 0;
    padding: 0;
}

#pagination li a {
    display: block;
    float: left;
    margin-right: 2px;
    padding: 3px 6px;
    text-decoration: none;
}

#pagination li a:hover {
    color: #FF0084;
}

#pagination .previousOff,
#pagination .nextOff {
    color: #666666;
    display: block;
    float: left;
    font-weight: bold;
    padding: 3px 4px;
}

#pagination .next a,
#pagination .previous a {
    font-weight: bold;
}

#pagination .active {
    color: #000000;
    display: block;
    float: left;
    font-weight: bold;
    margin-right: 2px;
    padding: 3px 6px;
    text-decoration: none;
}

/* Alerts & Notices */
#msg_notice {
    background: url('../images/icons/ok.png') 10px 50% no-repeat #E0FFE0;
    border: 1px solid #00AA00;
    height: 16px;
    line-height: 16px;
    margin: 0;
    margin-bottom: 10px;
    padding: 5px 10px 5px 36px;
}

#msg_warning, .warning-banner {
    background: url('../images/icons/alert.png') 10px 50% no-repeat #FFFFDD;
    border: 1px solid #F26522;
    height: 16px;
    line-height: 16px;
    margin: 0;
    margin-bottom: 10px;
    padding: 5px 10px 5px 36px;
}

#msg_error {
    background: url('../images/icons/error.png') 10px 50% no-repeat #FFF0F0;
    border: 1px solid #AA0000;
    height: 16px;
    line-height: 16px;
    margin: 0;
    margin-bottom: 10px;
    padding: 5px 10px 5px 36px;
}

#msg_info {
    background-color: #D9EDF7;
    border: 1px solid #BCE8F1;
    color: #3A87AD;
    margin: 0;
    margin-bottom: 10px;
    padding: 5px;
}

.warning {
    background: #FFFFCC;
    font-style: italic;
}

.warning strong {
    color: #AA0000;
    font-style: normal;
    text-transform: uppercase;
}

.error {
    color: #FF0000;
}

.error input {
    border: 1px solid #FF0000;
}

.button,
.button:visited {
    background: #222222;
    border: none;
    border-bottom: 1px solid rgba(0, 0, 0, 0.25);
    -moz-border-radius: 5px;
    -webkit-border-radius: 5px;
    border-radius: 5px;
    -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    color: #FFFFFF;
    cursor: pointer;
    display: inline-block;
    font-family: helvetica, arial, sans-serif;
    font-size: 16px;
    max-width: 220px;
    padding: 4px 16px 4px 16px;
    position: relative;
    text-align: center;
    text-decoration: none;
    text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
}

.button:hover {
    background-color: #111111;
    color: #FFFFFF;
}

.button:active {
    -moz-box-shadow: none;
    -webkit-box-shadow: none;
    box-shadow: none;
    top: 1px;
}

.button,
.button:visited,
.green.button,
.green.button:visited {
    background-color: #91BD09;
}

.green.button:hover {
    background-color: #749A02;
}

.blue.button,
.blue.button:visited {
    background-color: #00AEEF;
}

.blue.button:hover {
    background-color: #0299D2;
}

body {
}

body.client {
    background-color: #454545;
}

/* Wrappers */


#wrap {
    background: #EFEFEF;
    display: block;
    float: left;
    overflow: hidden;
    position: relative;
    width: 100%;
    z-index: 0;
}

.mesh_ui .desk-content-wrapper {
    width: 95%;
    margin: auto;
    display: block;
    position: relative;
}

.mesh_ui .desk-content-rel-wrapper {
    position: relative;
    display: block;
    width: 100%;
    height: 100%;
    float: left;
}


.mesh_ui .master-container {
    display: block;
    position: relative;
}

.utility {
    width: auto;
}

/* Layer Wrappers */

.mesh_ui .layer-full > #content {
    height: inherit;
    padding: 0;
}

.mesh_ui .layer-full {
    clear: both;
    display: block;
    float: left;
    position: relative;
    width: 100%;
}

.mesh_ui .layer-wrap {
    margin: auto;
    position: relative;
    width: 90%;
    z-index: 1;
}


.mesh_ui .layer-wrap .page-content {
}

.mesh_ui .layer-wrap .page-content h1 {
    float: left;
    font-family: 'Open Sans', sans-serif;
    font-size: 40px;
    font-weight: 100;
}

.mesh_ui .layer-wrap .page-content p {
    clear: both;
    float: left;
    font-size: 19px;
    line-height: 1.4em;
    padding: 7px 0;
    margin: 5px 0;
}


.mesh_ui .layer-wrap .page-content .page-content-inner-wrap {
    padding: 40px;
}


/* Landing Page Layer */

.mesh_ui .landing-page {
    overflow: hidden;
    padding: 115px 0;
    position: relative;
    width: 100%;
    min-height: 475px;
}

.mesh_ui .landing-page .layer-wrap .page-content.landing-page-content {

    background: #ffffff;
    border-radius: 3px;
}

.mesh_ui .landing-page .layer-wrap .page-content.landing-page-content .page-content-inner-wrap h1 {

}

.mesh_ui .landing-page .layer-wrap .page-content.landing-page-content .page-content-inner-wrap p {

}

.mesh_ui .landing-page .home-bg {
    bottom: 0;
    left: 0;
    position: absolute;
    right: 0;
    top: 0px;
    width: 100%;
    z-index: -1;
}

.mesh_ui .landing-page .home-bg img {
    min-height: 100%;
    min-width: 100%;
}

.landing_page #new_ticket {
    background: url('../images/new_ticket_icon.png') top left no-repeat;
    margin-top: 40px;
}

.landing_page #new_ticket,
.landing_page #check_status {
    padding-left: 75px;
    width: 295px;
}

.landing_page #check_status {
    background: url('../images/check_status_icon.png') top left no-repeat;
    margin-top: 40px;
}

.landing_page h1, .landing_page h2, .landing_page h3 {
    margin-bottom: 10px;
}


/* Generic Page Layer */


.layer-wrap.page {
    min-height: 450px;
    padding: 30px 0 50px;
    width: 86%;
}

.layer-wrap.page.auth {
    display: table;
}

.layer-bg {
    bottom: 0;
    height: 100%;
    left: 0;
    overflow: hidden;
    position: absolute;
    right: 0;
    top: 0;
    width: 100%;
}

.layer-bg .fill {
    background-color: #454545;
    bottom: 0;
    height: 100%;
    left: 0;
    position: absolute;
    right: 0;
    top: 0;
    z-index: -2;
}

.layer-bg .gradient {
    background: -moz-linear-gradient(top, rgba(69, 69, 69, 0) 0%, rgba(69, 69, 69, 1) 100%); /* FF3.6-15 */
    background: -webkit-linear-gradient(top, rgba(69, 69, 69, 0) 0%, rgba(69, 69, 69, 1) 100%); /* Chrome10-25,Safari5.1-6 */
    background: linear-gradient(to bottom, rgba(69, 69, 69, 0) 0%, rgba(69, 69, 69, 1) 100%); /* W3C, IE10+, FF16+, Chrome26+, Opera12+, Safari7+ */
    bottom: 0;
    filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#00454545', endColorstr='#454545', GradientType=0); /* IE6-9 */
    height: 450px;
    /* Permalink - use to edit and share this gradient: https://colorzilla.com/gradient-editor/#2b2824+0,2b2824+100&0+0,1+100 */
    /* Permalink - use to edit and share this gradient: https://colorzilla.com/gradient-editor/#454545+0,454545+100&0+0,1+100,1+100 */
    left: 0;
    position: absolute;
    right: 0;
    top: 0;
}

.layer-bg .figure {
    bottom: 0;
    height: 450px;
    left: 0;
    overflow: hidden;
    position: absolute;
    right: 0;
    top: 0;
}

.layer-bg .figure img {
    min-width: 100%;
    position: absolute;
    z-index: -1;
}

.layer-wrap.page .content-header {
    border-bottom: 1px dotted #45617C;
    float: left;
    padding: 13px 0 17px;
    position: relative;
    width: 100%;
}

.layer-wrap.page .content-header h1 {
    color: #45617C;
    font-family: 'Open Sans', sans-serif;
    font-size: 43px;
    font-weight: 100;
}

.layer-wrap.page .content-header p {
    color: #294163;
    font-family: 'Open Sans';
    font-size: 15px;
}

.layer-wrap.page .content-header.activity {
    border-bottom: none;
}

.layer-wrap.page .content-header.activity h1 {
    border: none !important;
    clear: none;
    color: #294163;
    float: left;
    width: 70%;
    padding: 0;
}

.layer-wrap.page .content-header.activity #ticketInfo {
    border-radius: 3px;
}

.layer-wrap.page .content-header.activity #ticketInfo p {
    float: left;
    width: 70%;
    padding: 0;
    margin: 0 0 20px;
    font-size: 18px;
    font-weight: 700;
}

.layer-wrap.page .content-header.activity #ticketInfo table td.headline, .layer-wrap.page .content-header.activity #ticketInfo table.custom-data td.headline {
    background-color: #294163;
    border: none;
    border-bottom: 2px solid #B3B3B3;
    border-right: 1px dotted #7B7B7B;
    font-family: 'Open Sans', sans-serif;
    font-weight: 700;
    padding: 6px 10px;
    color: #fff;
}

.layer-wrap.page .content-header.activity #ticketInfo .infoTable {
}

.layer-wrap.page .content-header.activity #ticketInfo .infoTable th {
    padding: 5px 10px;
    border-bottom: 1px solid #ccc;
}

.layer-wrap.page .content-header.activity #ticketInfo .infoTable td {
    padding: 5px 10px;
    background-color: #fcfcfc;
    border-bottom: 1px solid #ccc;
}

.layer-wrap.page .content-header.activity .states {
    font-size: 25px;
    padding: 20px 0;
}

.layer-wrap.page .content-header.activity .states a.active {
    color: #3e2f2f;
}

.layer-wrap.page .content-header.activity .states a {
    color: #928c8c;
}

.layer-wrap.page .content-header.cascade {
    border: none;
}

.layer-wrap.page .content-header.cascade h1 {
    background: #C51734;
    border: none;
    color: #FFCD02;
    float: left;
    font-family: 'Open Sans', sans-serif;
    font-size: 40px;
    font-weight: 100;
    padding: 23px 28px;
}

.layer-wrap.page.kb div#breadcrumbs {
    color: #6C6464;
    font-family: 'Open Sans', sans-serif;
    font-weight: 700;
    margin: 10px 0;
}

.layer-wrap.page.kb div#breadcrumbs a, .layer-wrap.page.kb div#breadcrumbs a:visited {
    color: #45617C;
    font-weight: 700;
    text-decoration: underline;
}

.layer-wrap.page.kb div#breadcrumbs a:hover {
    border-bottom: none;
    color: #646464;
}

.layer-wrap.page h3 {
    color: #454545;
    font-family: 'Open Sans', sans-serif;
    font-size: 20px;
}

.layer-wrap.page ul#kb {
    margin: 20px 0;
    padding: 0;
}

.layer-wrap.page ul#kb li {
    background: none;
    border-bottom: 2px solid #CCCCCC;
    border-radius: 2px;
    margin: 10px 0 24px;
    padding: 0;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper {
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header {
    background: #FFFFFF;
    padding: 18px 16px;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 {
    color: #2E4051 !important;
    float: left;
    font-family: 'Open Sans', sans-serif;
    font-size: 28px;
    font-weight: 100;
    width: 100%;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header span {
    color: #000000 !important;
    float: left;
    padding: 0 14px;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 a {
    background: #6C6465;
    border-radius: 4px;
    color: #F2F2F2 !important;
    float: right;
    font-family: 'Open Sans', sans-serif;
    font-size: 13px;
    font-weight: 600;
    height: initial;
    margin: 6px 0 0 14px !important;
    padding: 7px 10px;
    position: relative;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 a.more {
    padding: 7px 28px 8px 9px;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 a.more div {
    bottom: 0;
    height: 100%;
    position: absolute;
    right: 0;
    top: 0;
    width: 25px;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 a.more div small {
    font-size: 28px;
    font-weight: 600;
    height: initial;
    line-height: 100%;
    width: initial;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper.open .header h4 a.more div small.open {
    display: none;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper.close .header h4 a.more div small.close {
    display: none;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 a.more div small.close {
    height: 117%;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header p {
    color: #FFFFFF;
    font-family: 'Open Sans', sans-serif;
    font-size: 15px;
    font-weight: 400;
    margin: 0;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 a:hover,
.layer-wrap.page ul#kb li .kb-accordion-wrapper .header h4 a:visited {
    border: none;
    color: #192D53;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .content {
    background: #F7F7F7;
    float: left;
    height: auto;
    margin-top: 0px;
    padding: 0;
    position: relative;
    width: 100%;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper.close .content {
    max-height: 0;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper.open .content {
    max-height: 1000px;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .content .featured {
    float: left;
    padding: 0;
    width: 50%;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .content .featured h2 {
    padding: 20px 32px 7px;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .content .featured h4 {
    background: #FFFFFF;
    float: left;
    padding: 0;
    width: 50%;
}

.layer-wrap.page ul#kb li .kb-accordion-wrapper .content .featured .box-wrap {
    padding: 3px 32px 23px;
}

.layer-wrap.page ul#kb li p {
    font-size: 15px;
    margin: 10px 0;
    padding: 0;
}

.layer-wrap.page .span8 {
    margin: 0;
    width: 70%;
}

.layer-wrap.page .span8 .content-section {
    margin: 0;
    width: 95%;
}

.layer-wrap.page .span8 .content-section.has_sub .kb-subcat-nav {
    display: block;
    float: left;
    padding: 20px 0;
    width: 35%;
}

.layer-wrap.page .span8 .content-section .kb-subcat-nav {
    display: none;
}

.layer-wrap.page .span8 .content-section .kb-subcat-nav ul {
    list-style: none;
    padding: 0;
}

.layer-wrap.page .span8 .content-section .kb-subcat-nav ul li {
    background-color: #FFFFFF;
    border-bottom: 1px solid #E3E3E3;
    margin: 0;
    margin-bottom: 10px;
    margin-right: 20px;
    padding: 10px;
}

.layer-wrap.page .span8 .content-section .kb-subcat-nav ul li i {
    color: #45617C;
}

.layer-wrap.page .span8 .content-section .kb-subcat-nav ul li a {
    color: #45617C;
    font-weight: 500;
    padding: 0 8px;
}

.layer-wrap.page .span8 .content-section div.faq-content {
    padding: 20px 0;
}

.layer-wrap.page .span8 .content-section div.faq-content
.thread-body {
    background-color: transparent;
}

.layer-wrap.page .span8 .content-section.has_sub div#faq {
    float: left;
    width: 65%;
}

.layer-wrap.page .span8 .content-section div#faq {
    padding: 20px 0;
}

.layer-wrap.page .span8 .content-section div#faq ol {
    border: none;
    padding: 0;
}

.layer-wrap.page .span8 .content-section div#faq ol li {
    background-color: #FFFFFF;
    border-bottom: 1px solid #E3E3E3;
    margin-bottom: 10px;
    padding: 0 10px;
}

.layer-wrap.page .span8 .content-section div#faq ol li a, .layer-wrap.page .span8 .content-section div#faq ol li a:visited {
    border: none;
    color: #45617C;
    font-family: 'Open Sans', sans-serif;
    font-size: 15px;
    font-weight: 700;
    padding: 13px 23px !important;
}

.layer-wrap.page .span8 .content-section div#faq ol li a:hover {
    background-color: transparent;
    color: #7197BD;
    padding: 20px 0;
}

.layer-wrap.page .span8 .content-section h1 {
}

.layer-wrap.page .span8 .content-section h2 {
    color: #6C6464;
    font-family: 'Open Sans', sans-serif;
    font-size: 13px;
    font-weight: 800;
    padding: 18px 0 7px;
    text-transform: uppercase;
}

.layer-wrap.page .span8 .content-section h3 {
}

.layer-wrap.page .span8 .content-section h4 {
}

.layer-wrap.page .span8 .content-section h5 {
}

.layer-wrap.page .span8 .content-section h6 {
}

.layer-wrap.page .span8 .content-section p {
    color: #2B2824;
    font-family: 'Open Sans';
    font-size: 13.5px;
    font-weight: 500;
    line-height: 1.6em;
    padding-bottom: 15px;
}

.layer-wrap.page .span4 {
    float: right;
    margin: 0;
    width: 30%;
}

.layer-wrap.page .span4 .sidebar {
    margin: 28px 0 50px;
    width: 100%;
}

.layer-wrap.page .span4 .sidebar .content {
    width: 100%;
}

.layer-wrap.page .span4 .sidebar .content section {
    background-color: #FFFFFF;
    border-bottom: 1px solid #E0E0E0;
    padding: 0 0 14px;
}

.layer-wrap.page .span4 .sidebar .content section .header {
    background: #6C6465;
    color: #F7F7F7;
    font-family: 'Open Sans', sans-serif;
    font-size: 18px;
    font-weight: 100;
    margin-bottom: 12px;
    padding: 10px 18px;
}

.layer-wrap.page.tint .span4 .sidebar {
    background: #6C6465;
}

.layer-wrap.page.tint .span4 .sidebar .searchbar {
    padding: 15px 18px;
}

.layer-wrap.page .span4 .searchbar {
    padding: 15px 0;
}

.layer-wrap.page .span4 .searchbar input[type="text"].search {
    background: transparent;
    border: none;
    border-bottom: 2px solid #B4B4B4;
    border-radius: 0;
    box-shadow: none;
    color: #000000;
    font-family: 'Lato', sans-serif;
    font-size: 19px;
    font-weight: 100;
    margin: 0;
    outline: none;
    padding: 15px 0;
}

.layer-wrap.page .span4 .searchbar input[type="text"].search:focus {
    border-bottom-color: #000000;
}

.layer-wrap.page .span4 .searchbar input[type="text"].search::placeholder {
    color: #8E8E8E;
}

.layer-wrap.page .span4 .searchbar form {
}

.layer-wrap.page .span4 .searchbar form select {
    background: transparent;
    border: none;
    color: #F9CC03;
    font-family: 'Lato', sans-serif;
    font-size: 18px;
    font-weight: 500;
    outline: none;
    padding: 9px 0;
}

.layer-wrap.page .span4 .searchbar form select option {
    background: #6C6465;
    color: #FCFCFCFC;
}

.layer-wrap.page .span4 .searchbar form select:focus {
    border: none;
}

.layer-wrap.page .search {
}

.layer-wrap.page .search.well {
    background-color: #d0d0d0;
    border-bottom: 2px solid #61595A;
    border-radius: 2px;
    clear: both;
    display: block;
    margin: 10px 0 25px;
    padding: 15px 18px;
    position: relative;
}

.layer-wrap.page .search.well .filter-release {
    margin: 16px 0 0;
    position: relative;
}

.layer-wrap.page .search.well .filter-release a {
    color: #F8F8F8;
    font-family: 'Open Sans';
}

.layer-wrap.page .search.well .filter-release a:hover {
}

.layer-wrap.page .search.well #ticketSearchForm input[type=text] {
    background: transparent;
    border: none;
    border-bottom: 1px solid #C4C4C4;
    border-radius: 0;
    color: #C4C4C4;
    font-family: 'Lato', sans-serif;
    font-size: 23px;
    padding: 8px 0;
}


.layer-wrap.page .search.well #ticketSearchForm input[type="submit"] {
    padding: 10px 15px;
    background: #294163;
    outline: none;
    border: none;
    color: #fff;
    margin: 0 5px;
    border-radius: 3px;
    font-weight: 700;
}

.layer-wrap.page .search.well #ticketSearchForm input[type=text]:focus, .layer-wrap.page .search.well #ticketSearchForm input[type=text]:focus-visible {
    border-bottom-color: #294163;
    color: #294163;
    outline: none;
}

.layer-wrap.page .search.well #ticketSearchForm .topic-filter {
}

.layer-wrap.page .search.well #ticketSearchForm .topic-filter select {
    background: #294163;
    border: none;
    color: #ffffff;
    cursor: pointer;
    font-family: 'Lato', sans-serif;
    font-size: 16px;
    outline: none;
    padding: 12px 5px;
    border-radius: 3px;
    width: 265px;
}

.layer-wrap.page .search.well #ticketSearchForm .topic-filter select:focus {
}

.layer-wrap.page .search.well #ticketSearchForm .topic-filter select option {
    background-color: #6C6465;
}

.layer-wrap.page .search.well #ticketSearchForm .topic-filter select option:focus {
}

.kb-section-wrap {
    background: #454545;
    display: block;
    float: left;
    padding: 25px 0 0;
    width: 100%;
}

.kb-section-wrap .search-form {
    display: block;
    float: left;
    padding: 11px 0 5px;
    width: 100%;
}

.kb-section-wrap .search-form form {
    display: block;
    float: left;
    position: relative;
    width: 100%;
}

.kb-section-wrap .search-form form input[type="text"] {
    background: transparent;
    border: none;
    border-bottom: 2px solid #7C7C7C;
    border-radius: 0;
    box-shadow: none;
    color: #CECECE;
    font-family: 'Lato', sans-serif;
    font-size: 40px;
    margin: 0 1% 0 0;
    padding: 0 0 15px;
    width: 84%;
}

.kb-section-wrap .search-form form input[type="text"]::placeholder {
    color: #7C7C7C;
}

.kb-section-wrap .search-form form input[type="text"]:focus {
    border-bottom-color: #FFCC01;
    color: #FFCC01;
    outline: none;
}

.kb-section-wrap .search-form form .button,
.kb-section-wrap .search-form form input[type="button"].button
.kb-section-wrap .search-form form .button:visited {
    background: #6C6465;
    border: none;
    border-radius: 3px;
    color: #D9D9D9;
    cursor: pointer;
    display: inline-block;
    float: right;
    font-family: 'Lato', sans-serif;
    font-size: 24px;
    height: 50px;
    margin: 0 2%;
    max-width: initial;
    padding: 4px 0 7px;
    position: relative;
    text-align: center;
    text-decoration: none;
    text-shadow: none;
    width: 11%;
}

.kb-section-wrap .search-form form .button:hover {
    background-color: #7A6F63;
    color: #F1F1F1;
}

.kb-section-wrap .search-form form .button:active {
    -moz-box-shadow: none;
    -webkit-box-shadow: none;
    box-shadow: none;
    top: 1px;
}


.logo-client {
    display: block;
    float: left;
    position: relative;
}

.support-nav {
    background-image: url('/assets/gwul/images/tmpl_concrete.png');
    border-bottom: 1px solid #DADADA;
    clear: both;
    float: left;
    position: relative;
    width: 100%;
}

.valign-helper {
    display: inline-block;
    height: 100%;
    vertical-align: middle;
}


/* Header */

.mesh_ui .header-branding-nav {

    background: #fff;
}

.mesh_ui .header-branding-nav-height {
    height: 100px;
}

.mesh_ui .header-branding-nav.client > .master-container {
    background: transparent;
}

.mesh_ui .header-branding-nav.client {
    background: #000000;
    height: auto;
    padding: 0;
    width: 100%;
}

.mesh_ui .header-branding-nav #logo {
    width: 100%;
    height: 100%;
    display: block;
    margin: 0 auto;
    padding: 0;
    right: 0;
}

.mesh_ui .header-branding-nav a#logo {
}

.mesh_ui .header-branding-nav a#logo:hover,
.mesh_ui .header-branding-nav a#logo:focus {
    border: none;
}

.mesh_ui .header-branding-nav a#logo img {
    height: auto;
    max-height: 90% !important;
    max-width: 90%;
    vertical-align: middle;
    width: auto;
}


.mesh_ui .header-branding-nav .auth-block p {
    margin: 0;
    padding: 10px 0 0;

}

.mesh_ui .header-branding-nav .auth-nav {
    position: absolute;
    right: 0;
    top: 25%;
    width: auto;
}

.mesh_ui .header-branding-nav .auth-nav p.locale {
    float: left;
    width: auto;
}

.mesh_ui .header-branding-nav .auth-nav p.login {
    color: #C4C4C4;
    float: right;
    font-size: 15px;
    font-weight: 600;
    padding: 15px;
    width: auto;
}

.mesh_ui .header-branding-nav .auth-nav p.login img {
}

.mesh_ui .header-branding-nav .auth-nav p.login span.username {
    font-family: 'Open Sans', sans-serif;
    font-size: 15px;
    font-weight: 900;
    padding: 5px 0;
}

.mesh_ui .header-branding-nav .auth-nav p.login span.user-nav {
    padding: 5px 0;
}

.mesh_ui .header-branding-nav .auth-nav p.login span.user-nav a {
    color: #FFCC01;
    font-family: 'Open Sans', sans-serif;
    font-weight: 900;
    text-decoration: underline;
}

.mesh_ui .header-branding-nav .auth-nav p.login span.user-nav a:hover {
    border: none;
    color: #FFE882;
}


.mesh_ui ul.header-navigation-bar {
    margin: 0 !important;
    padding: 0 !important;
    white-space: nowrap;
}

.mesh_ui ul.header-navigation-bar li {
    display: inline;
    list-style: none;
    margin: 0;
    padding: 0;
    float: left !important;
    width: initial !important;
}

.mesh_ui ul.header-navigation-bar li a {
    background-position: 10px 50%;
    background-repeat: no-repeat;
    color: #868686;
    display: inline-block;
    line-height: inherit;
    margin-left: 20px;
    padding: 20px 0 20px 30px;
    text-align: center;
    width: auto;
    font-size: 17px;
    font-weight: 600;
    outline: none !important;
    overflow: hidden;
    text-decoration: none;
    font-family: 'Ubuntu', sans-serif;
    background-position-x: left;
}

.rtl .header-navigation-bar li a {
    background-position: right center;
    background-position: calc(100% - 10px) center;
    margin-left: 0;
    margin-right: 10px;
    padding-left: 10px;
    padding-right: 32px;
}

.mesh_ui ul.header-navigation-bar li a.active,
.mesh_ui ul.header-navigation-bar li a:hover {
    color: #000000;
    border-bottom: 2px solid #000;
}

.mesh_ui ul.header-navigation-bar li a:hover {
    color: #580e8f;
    border-bottom-color: #580e8f;
}

.mesh_ui ul.header-navigation-bar li a.home {
    background-image: url('/assets/default/images/icons/home.png');
}

.mesh_ui ul.header-navigation-bar li a.kb {
    background-image: url('/assets/default/images/icons/kb.png');
}

.mesh_ui ul.header-navigation-bar li a.new {
    background-image: url('/assets/default/images/icons/new.png');
}

.mesh_ui ul.header-navigation-bar li a.status {
    background-image: url('/assets/default/images/icons/status.png');
}

.mesh_ui ul.header-navigation-bar li a.tickets {
    background-image: url('/assets/default/images/icons/tix.png');
}

.mesh_ui ul.header-navigation-bar.client {
    background: none;
    border: none;
    -moz-box-shadow: none;
    -webkit-box-shadow: none;
    box-shadow: none;
    height: initial;
    margin: 17px 0px 7px;
}

.mesh_ui ul.header-navigation-bar.client {
    display: block;
    float: left;
    height: inherit;
    position: relative;
    width: auto;
}

.mesh_ui ul.header-navigation-bar.client li {
    display: block;
    float: left;
    position: relative;
}

.mesh_ui ul.header-navigation-bar.client li a {
    background-position: 0 0 !important;
    background-repeat: no-repeat !important;
    border: none;
    border-radius: 0;
    color: #000000;
    font-family: 'Lato', sans-serif;
    font-size: 15px;
    font-weight: 700;
    height: 25px;
    line-height: 1.4em;
    margin-bottom: 0px;
    margin-left: 20px;
    padding: 4px 0px 9px 40px !important;
}

.mesh_ui ul.header-navigation-bar.client li a.active,
.mesh_ui ul.header-navigation-bar.client li a:hover {
    background: transparent;
    color: #910D23;
}

.mesh_ui ul.header-navigation-bar.client li a.home {
    background-image: url('../images/icons/homer.png');
}

.mesh_ui ul.header-navigation-bar.client li a.kb {
    background-image: url('../images/icons/knowledge.png');
}

.mesh_ui ul.header-navigation-bar.client li a.new {
    background-image: url('../images/icons/ticket.png');
}

.mesh_ui ul.header-navigation-bar.client li a.status {
    background-image: url('../images/icons/inquire.png');
}

.mesh_ui ul.header-navigation-bar.client li a.tickets {
    background-image: url('../images/icons/inquire.png');
}

#content {
    margin: 0;
    position: relative;
}

body.client div#footer {
    background: #454545;
    width: 100%;
}

body.client div#footer p {
    color: #7C7C7C;
    font-size: 13px;
    font-weight: 500;
    margin: 35px 0;
    text-align: left;
}

#footer {
    text-align: center;
}

#footer a {
    color: #333333;
}

#footer p {
    margin: 10px 0 0 0;
}


.main-content {
    width: 565px;
}


/* Landing page FAQ not yet implemented. */
#faq {
    margin: 0;
    padding: 5px;
}

#faq ol {
    border-top: 1px solid #DDDDDD;
    font-size: 15px;
    margin-left: 0;
    padding-left: 0;
}

#faq ol li {
    color: #999999;
    list-style: none;
    margin: 0;
    padding: 0;
}

#faq ol li a {
    background: url('/assets/default/images/icons/page.png') 0 50% no-repeat;
    border-bottom: 1px solid #DDDDDD;
    display: block;
    height: auto !important;
    line-height: 16px;
    margin: 0;
    overflow: hidden;
    padding: 5px 0;
    padding-left: 24px;
}

#faq ol li a:hover {
    background-color: #E9F5FF;
}

#faq .article-meta {
    background: #FAFAFA;
    padding: 5px;
}

#kb {
    margin: 2px 0;
    overflow: hidden;
    padding: 5px;
}

#kb > li {
    background: url('/assets/default/images/kb_category_bg.png') bottom left repeat-x;
    border-bottom: 1px solid #DDDDDD;
    display: block;
    height: auto !important;
    margin: 0;
    overflow: hidden;
    padding: 10px;
}

#kb > li h4 span {
    color: #666666;
}

#kb > li h4 a {
    font-size: 14px;
}

#kb > li > i {
    background: url(../images/kb_large_folder.png) top left no-repeat;
    display: block;
    float: left;
    height: 32px;
    margin-right: 6px;
    width: 32px;
}

.featured-category {
    box-sizing: border-box;
    display: inline-block;
    margin-top: 10px;
    vertical-align: top;
    width: 49.7%;
}

.category-name {
    display: inline-block;
    font-size: 120%;
    font-weight: 400;
}

.featured-category i {
    color: rgba(0, 174, 239, 0.8);
    display: inline-block;
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    vertical-align: middle;
}

.article-headline {
    margin-left: 34px;
}

.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}

.article-teaser {
    font-size: 90%;
    height: 3em;
    line-height: 1.5em;
    overflow: hidden;
}

.article-title {
    font-weight: 500;
}

.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}

#kb-search {
    overflow: hidden;
    padding: 10px 0;
}

#kb-search div {
    clear: both;
    overflow: hidden;
    padding-top: 5px;
}

#kb-search #query {
    display: inline-block;
    float: left;
    margin: 0;
    margin-right: 5px;
    width: 200px;
}

#kb-search #cid {
    display: inline-block;
    float: left;
    margin: 0;
    margin-right: 5px;
    position: relative;
    top: 2px;
    width: 200px;
}

#kb-search #topic-id {
    display: inline-block;
    float: left;
    margin: 0;
    width: 410px;
}

#kb-search #searchSubmit {
    display: inline-block;
    float: left;
    margin: 0;
    position: relative;
    top: 2px;
}

#kb-search #breadcrumbs {
    color: #333333;
    margin-bottom: 15px;
}

#kb-search #breadcrumbs #breadcrumbs a {
    color: #555555;
}

#profileForm,
#ticketForm {
    width: 60% !important;
}

#profileForm div.clear,
#ticketForm div.clear,
#clientLogin div.clear {
    clear: both;
    overflow: hidden;
    padding: 3px 0;
}

#profileForm div label,
#ticketForm div label,
#clientLogin div label {
    display: block;
}

label.required, span.required {
    font-family: 'Open Sans', sans-serif;
    font-weight: bold;
}


#profileForm div label.required,
#ticketForm div label.required,
#clientLogin div label.required {
    text-align: left;
}

#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
    background: #FFFFFF;
    border: 1px solid #AAAAAA;
    display: block;
    width: auto;
}

#ticketForm div input[type=file],
#clientLogin div input[type=file] {
    border: 0;
}

#ticketForm div select,
#clientLogin div select {
    display: block;
    float: left;
}

#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
    line-height: 31px;
}

#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
    position: relative;
    top: 6px;
}

#ticketForm > table {
    border-radius: 3px;
    table-layout: fixed;
}

#ticketForm > table > tbody {
    float: left;
    width: 100%;
}

#ticketForm > table > tbody > tr {
    display: inline-table;
    width: 100%;
}

#ticketForm > table td {
    width: initial;
}

#ticketForm > table hr {
    background: #FFFFFF;
}

#ticketForm > table td div.form-header {
    clear: both;
    display: block;
    float: left;
    width: 100%;
}

#ticketForm > table td div.form-header div {
}

#ticketForm > table td div.form-header h3 {
    color: #454545;
    font-size: 27px;
    font-weight: 100;
    margin-bottom: 15px;
}

#ticketForm > table td + td {
    width: auto;
}

#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
    width: 600px;
}

#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
    color: #777777;
}

#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
    background: #000000;
    display: block;
    float: left;
    height: 31px;
    margin-right: 20px;
    width: 88px;
}

#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
    padding: 0 10px;
    width: auto;
}

#ticketForm div.error input,
#clientLogin div.error input {
    border: 1px solid #AA0000;
}

#ticketForm div.error label,
#clientLogin div.error label {
    color: #AA0000;
}

#ticketTable th {
    font-weight: normal;
    padding-left: 3px;
    text-align: left;
}

#ticketTable th.required,
#ticketTable td.required {
    font-weight: bold;
    text-align: left;
}

#profileForm,
#clientLogin,
#ticketForm {
    background: #FFFFFF;
    border: 1px solid #CCCCCC;
    border-bottom: 2px solid #CCCCCC;
    border-radius: 2px;
    box-shadow: #000000 0px 4px 12px -4px;
    display: block;
    float: left;
    margin-bottom: 100px;
    margin-top: 20px;
    padding: 36px;
}

#profileForm > table {
    width: 100%;
}

.rtl #clientLogin {
    background-position: 5% 50%;
}

#clientLogin .instructions {
    clear: both;
    float: left;
    font-size: 15px;
    line-height: 1.5em;
    margin-right: 10%;
    padding: 0 0 8px;
    width: 90%;
}

#clientLogin .instructions.small {
    font-size: 13px;
    margin-top: 20px;
    width: 75%;
}

.rtl #clientLogin .instructions {
    padding-left: 0;
    padding-left: 90px;
    padding-right: 2em;
    padding-right: 0;
}

#clientLogin p {
    clear: both;
    font-family: 'Lato', sans-serif;
    margin-top: 0;
}

#clientLogin strong {
    color: #DD0000;
    display: block;
    font-size: 11px;
}

#clientLogin #email,
#clientLogin #ticketno {
    margin-right: 0;
}

#ticketForm select {
    background: #E6E6E6;
    border: none;
    border-bottom: 1px solid #454545;
    color: #454545;
    font-family: 'Lato', sans-serif;
    font-size: 16px;
    font-weight: 500;
    outline: none;
    padding: 14px 5px;
}

#profileForm input[type=password],
#profileForm input[type=text],
#profileForm input[type=email],
#profileForm input[type=tel],
#ticketForm input[type=text],
#ticketForm input[type=email],
#ticketForm input[type=tel] {
    float: none !important;
    margin: 5px 0 !important;
    padding: 10px !important;
    width: initial;
}

#profileForm input[type=tel],
#ticketForm input[type=tel] {
    margin-left: 10px;
}

#profileForm input[type=text],
#profileForm input[type=email],
#profileForm input[type=tel],
#profileForm input[type=password],
#ticketForm input[type=text],
#ticketForm input[type=email],
#ticketForm input[type=tel],
#clientLogin input[type=text],
#clientLogin input[type=password] {
    background: #E8F0FE;
    border: none;
    border-bottom: 1px solid #000000;
    float: left;
    font-family: 'Lato', sans-serif;
    font-size: 16px;
    margin: 0 auto 15px;
    padding: 10px 3%;
}

#clientLogin input[type=text],
#clientLogin input[type=password] {
    width: 94%;
}

#clientLogin a.forgot-pass {
    float: left;
    margin: 4px 8px 0;
    padding: 14px 10px;
}

#profileForm input[type=submit],
#profileForm input[type=reset],
#profileForm input[type=button],
#ticketForm input[type=submit],
#ticketForm input[type=reset],
#ticketForm input[type=button],
#clientLogin input[type=submit] {
    FONT-SIZE: 16PX;
    background-color: transparent;
    border-color: #000000;
    border-radius: 0;
    float: left;
    margin: 10px auto 0;
    padding: 8px 15px;
}


#profileForm input[type=submit],
#profileForm input[type=button],
#profileForm input[type=reset],
#ticketForm input[type=submit],
#ticketForm input[type=reset],
#ticketForm input[type=button] {
    margin-right: 10px;
}

#reply {
    background: #F9F9F9;
    border: 1px solid #CCCCCC;
    margin-top: 5px;
    padding: 10px;
}

#reply h2 {
    border-bottom: 2px dotted rgba(0, 0, 0, 0.1);
    margin-bottom: 10px;
    padding-bottom: 5px;
}

#reply > table {
    width: auto;
}

#reply table td {
    vertical-align: top;
}

#reply textarea {
    width: 628px !important;
}

#reply input[type=text],
#reply #response_options textarea {
    background: #FFFFFF;
    border: 1px solid #AAAAAA;
}

/* Ticket icons */
.Icon {
    background-position: top left;
    background-repeat: no-repeat;
    color: #006699;
    padding-left: 20px;
    text-decoration: none;
    width: auto;
}

.Icon.Ticket {
    background-image: url('/assets/default/images/icons/ticket.gif');
}

.Icon.webTicket {
    background-image: url('/assets/default/images/icons/ticket_source_web.gif');
}

.Icon.emailTicket {
    background-image: url('/assets/default/images/icons/ticket_source_email.gif');
}

.Icon.phoneTicket {
    background-image: url('/assets/default/images/icons/ticket_source_phone.gif');
}

.Icon.otherTicket, .Icon.apiTicket {
    background-image: url('/assets/default/images/icons/ticket_source_other.gif');
}

.Icon.attachment {
    background-image: url('/assets/default/images/icons/attachment.gif');
}

.Icon.file {
    background-image: url('/assets/default/images/icons/attachment.gif');
}

.Icon.refresh {
    background-image: url('/assets/default/images/icons/refresh.gif');
}

.Icon.thread {
    background-image: url('/assets/default/images/icons/thread.gif?1319556657');
    font-size: 1em;
    font-weight: bold;
}

.layer-wrap.page .dashboard-footer {
    font-family: 'Lato', sans-serif;
    font-size: 15px;
    padding: 15px 0;
    color: #3e2f2f;
}

.layer-wrap.page #ticketTable {
    background: white;
    border: 1px solid #C0C0C0;
    border-bottom: none;
    border-collapse: inherit;
    border-radius: 4px;
}

.layer-wrap.page #ticketTable caption {
}

.layer-wrap.page #ticketTable th {
    background: #294163;
    border: none;
    border-bottom: 2px solid #B3B3B3;
    border-right: 1px dotted #7B7B7B;
    font-family: 'Open Sans', sans-serif;
    font-weight: 700;
    padding: 6px 10px;
}

.layer-wrap.page #ticketTable th:last-of-type {
    border-right: none;
}

.layer-wrap.page #ticketTable th a {
    color: #EFEFEF;
    font-size: 15px;
}

.layer-wrap.page #ticketTable th a [class^="icon-"], .layer-wrap.page #ticketTable th a [class*=" icon-"] {
    color: #6f7e93;
}

.layer-wrap.page #ticketTable tr {
}

.layer-wrap.page #ticketTable tr.alt {
}

.layer-wrap.page #ticketTable td {
    border: none;
    border-bottom: 1px solid #D8CDCD;
    border-right: 1px solid #D8CDCD;
    padding: 5px 10px;
}

.layer-wrap.page #ticketTable td:last-of-type {
    border-right: none;
}

.layer-wrap.page #ticketTable .col-tx-no {
    min-width: 180px;
}


.layer-wrap.page #ticketThread {

    padding: 2%;
    float: left;
    width: 96%;
    background-color: #fcfcfc;
}

#ticketTable {
    border: 1px solid #AAAAAA;
    border-bottom: none;
    border-left: none;
    width: 100%;
}

#ticketTable caption {
    background: #DDDDDD;
    border: 1px solid #AAAAAA;
    border-bottom: none;
    color: #000000;
    font-weight: bold;
    padding: 5px;
    text-align: left;
}

#ticketTable th {
    background: #E1F2FF;
    border: 1px solid #AAAAAA;
    border-right: none;
    border-top: none;
    height: 24px;
    line-height: 24px;
    padding: 0 5px;
}

#ticketTable th a {
    color: #000000;
}

#ticketTable td {
    border: 1px solid #AAAAAA;
    border-right: none;
    border-top: none;
    padding: 3px 5px;
}

#ticketTable tr.alt td {
    background: #F9F9F9;
}

i.refresh {
    color: #00AA00;
    font-size: 80%;
    vertical-align: middle;
}

.states small {
    font-size: 70%;
}

.active.state {
    font-weight: bold;
}

.search.well {
    background-color: rgba(0, 0, 0, 0.05);
    margin-bottom: 10px;
    margin-top: -15px;
    padding: 10px;
}

.infoTable {
    background: #F4FAFF;
}

.infoTable th {
    padding: 3px 8px;
    text-align: left;
}

.action-button {
    -moz-background-clip: padding;
    -webkit-background-clip: padding-box;
    background-clip: padding-box;
    background-color: #DDDDDD;
    background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #EFEFEF), color-stop(100% #DDDDDD));
    background-image: -webkit-linear-gradient(top, #EFEFEF 0%, #DDDDDD 100%);
    background-image: -moz-linear-gradient(top, #EFEFEF 0%, #DDDDDD 100%);
    background-image: -ms-linear-gradient(top, #EFEFEF 0%, #DDDDDD 100%);
    background-image: -o-linear-gradient(top, #EFEFEF 0%, #DDDDDD 100%);
    background-image: linear-gradient(top, #EFEFEF 0%, #DDDDDD 100%);
    border: 1px solid #AAAAAA;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
    border-radius: 3px;
    color: #777777 !important;
    cursor: pointer;
    display: inline-block;
    font-size: 11px;
    line-height: 18px;
    margin-left: 5px;
    overflow: hidden;
    padding: 0 5px;
    text-decoration: none;
}

.action-button span,
.action-button a {
    color: #777777 !important;
    display: inline-block;
    float: left;
}

.action-button a {
    color: #777777;
    text-decoration: none;
}

table.padded tr > td,
table.padded tr > th {
    height: 20px;
    padding-bottom: 5px;
}

.external-auth + .external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}

.external-auth-box {
    border: 1px solid #777777;
    border-radius: 4px;
    vertical-align: middle;
}

.external-auth-icon {
    border-right: 1px solid #DDDDDD;
    color: #333333;
    display: inline-block;
    padding: 5px 10px;
    width: 30px;
}

.external-auth-name {
    color: #333333;
    font-size: 11pt;
    line-height: 30px;
    padding: 5px 10px;
    width: 100px;
}

img.sign-in-image {
    border: none;
    height: auto;
    max-height: 40px;
    max-width: 200px;
    width: auto;
}

.login-box {
    display: block;
    width: 100%;
}

.rtl .login-box {
    box-shadow: -12px 0 15px -15px rgba(0, 0, 0, 0.4);
}

.flush-right {
    text-align: right;
}

.flush-left {
    text-align: left;
}

.sidebar {
    margin-bottom: 20px;
    margin-left: 20px;
    width: 215px;
}

.rtl .sidebar {
    margin-left: 0;
    margin-right: 20px;
}

.sidebar .content:empty {
    display: none;
}

.sidebar section + section {
    margin-top: 15px;
}

.search-form {
    padding-top: 12px;
}

.searchbar .search,
.search-form .search {
    border: 1px solid #CCCCCC;
    border-radius: 5px;
    box-shadow: inset 0 1px 1px rgba(0, 0, 0, .075);
    display: inline-block;
    padding: 5px 10px;
    width: 400px;
}

.searchbar .search {
    box-sizing: border-box;
    margin-bottom: 10px;
    width: 100%;
}

.bleed {
    margin: 0 !important;
    padding: 0 !important;
}


.span4 {
    display: inline-block;
    margin: 0 1%;
    vertical-align: top;
    width: 29.5%;
}

.span8 {
    display: inline-block;
    margin: 0 1%;
    vertical-align: top;
    width: 66.0%;
}

.truncate {
    display: inline-block;
    max-width: 100%;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
    white-space: nowrap;
    width: auto;
}

.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}

table.custom-data {
    margin-top: 10px;
}

table.custom-data th {
    width: 25%;
}

table.custom-data th {
    background-color: #F4FAFF;
    padding: 3px 8px;
}

table .headline,
table.custom-data .headline {
    background-color: white;
    border-bottom: 2px solid rgba(0, 0, 0, 0.15);
    border-bottom: 2px solid #DDDDDD;
    font-weight: bold;
}

#ticketInfo h1 {
    border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
    margin-bottom: 5px;
    padding-bottom: 10px;
}

#ticketInfo h1 small {
    font-weight: normal;
}

.thread-entry {
    margin-bottom: 15px;
}

.thread-entry.avatar {
    margin-left: 60px;
}

.thread-entry.response.avatar {
    margin-left: 0;
    margin-right: 60px;
}

.thread-entry > .avatar {
    border-radius: 5px;
    display: inline-block;
    height: auto;
    margin-left: -60px;
    width: 48px;
}

.thread-entry.response > .avatar {
    margin-left: initial;
    margin-right: -60px;
}

img.avatar {
    border-radius: inherit;
}

.avatar > img.avatar {
    height: auto;
    width: 100%;
}

.thread-entry .header {
    border: 1px solid #CCCCCC;
    border-color: rgba(0, 0, 0, 0.2);
    border-radius: 5px 5px 0 0;
    padding: 8px 0.9em;
}

.thread-entry.avatar .header:before {
    border-bottom: 8px solid transparent;
    border-left: 8px solid #B0B0B0;
    border-top: 8px solid transparent;
    content: '';
    display: inline-block;
    position: absolute;
    right: -8px;
    top: 7px;
}

.thread-entry.avatar .header:after {
    border-bottom: 7px solid transparent;
    border-top: 7px solid transparent;
    content: '';
    display: inline-block;
    margin-top: 1px;
    position: absolute;
    right: -8px;
    top: 7px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background: #DDDDDD;
}

.thread-entry.avatar.response .header:after {
    border-left: 7px solid #DDDDDD;
    margin-right: 1px;
}

.thread-entry.message .header {
    background: #C3D9FF;
}

.thread-entry.avatar.message .header:before {
    border-left: none;
    border-right: 8px solid #CCCCCC;
    left: -8px;
    right: initial;
    top: 7px;
}

.thread-entry.avatar.message .header:before {
    border-right-color: #9CADCC;
}

.thread-entry.avatar.message .header:after {
    border-left: none;
    border-right: 7px solid #C3D9FF;
    left: -8px;
    margin-left: 1px;
    right: initial;
    top: 7px;
}

.thread-entry .header .title {
    display: inline-block;
    margin-left: 15px;
    max-width: 500px;
    vertical-align: bottom;
}

.thread-entry .thread-body {
    border: 1px solid #DDDDDD;
    border-bottom: 2px solid #AAAAAA;
    border-radius: 0 0 5px 5px;
    border-top: none;
}

.thread-body .attachments {
    background-color: #F4FAFF;
    border-radius: 0 0 6px 6px;
    border-top: 1px dotted #CCCCCC;
    border-top-color: rgba(0, 0, 0, 0.2);
    margin: 0 -0.9em;
    padding: 0.3em 0.9em;
    position: relative;
    top: 0.9em;
}

.thread-body .attachments .filesize {
    margin-left: 0.5em;
}

.thread-body .attachments a,
.thread-body .attachments a:hover {
    text-decoration: none;
}

.thread-body .attachment-info {
    display: inline-block;
    margin-right: 10px;
    width: 48%;
}

.thread-body .attachment-info .filename {
    max-width: 80%;
    max-width: calc(100% - 70px);
}

.label {
    background-color: #999999;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
    border-radius: 3px;
    color: #FFFFFF;
    font-size: 11px;
    font-weight: bold;
    line-height: 14px;
    padding: 1px 4px;
    text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
    vertical-align: baseline;
    white-space: nowrap;
}

.label-bare {
    background-color: transparent;
    background-color: rgba(0, 0, 0, 0);
    border: 1px solid #999999;
    color: #999999;
    text-shadow: none;
}

.thread-event {
    margin-left: 60px;
    padding: 0px 2px 15px;
}

.type-icon {
    background-color: #F4F4F4;
    border: 1px solid #EEEEEE;
    border-radius: 8px;
    display: inline-block;
    font-size: 1.1em;
    margin-right: 5px;
    padding: 4px 6px;
    text-align: center;
    vertical-align: top;
}

.type-icon.dark {
    background-color: #949494;
    border-color: #666666;
}

.thread-event img.avatar {
    border-radius: 3px;
    margin: -3px 3px 0;
    max-height: 24px;
    vertical-align: middle;
    width: auto;
}

.thread-event .description {
    display: inline-block;
    line-height: 1.4em;
    margin-left: -30px;
    padding-left: 30px;
    padding-top: 6px;
    width: calc(100% - 95px);
    width: 642px;
}

.thread-event .type-icon {
    position: relative;
}

.thread-event .type-icon::after {
    border: 16px solid white;
    bottom: 0;
    content: "";
    left: -3px;
    position: absolute;
    right: 0;
    top: -3px;
    z-index: -1;
}

.thread-entry::after {
    border-bottom: 2px solid white;
    content: "";
    display: block;
}

.thread-entry::before {
    border-top: 2px solid white;
    content: "";
    display: block;
}

#ticketThread::before {
    border-bottom-color: rgba(0, 0, 0, 0.1);
    border-left: 2px dotted #DDDDDD;
    bottom: 0;
    content: "";
    left: 0;
    margin-left: 74px;
    position: absolute;
    right: 0;
    top: 0;
    z-index: -1;
}

#ticketThread {
    border-bottom: 2px solid #DDDDDD;
    border-bottom-color: rgba(0, 0, 0, 0.1);
    position: relative;
    z-index: 0;
}

.freetext-files {
    background-color: #F5F5F5;
    border: 1px dotted #DDDDDD;
    border-radius: 4px;
    margin-top: 10px;
    padding: 10px;
}

.freetext-files .file {
    display: inline-block;
    margin-right: 10px;
    padding-top: 0.2em;
    width: 48%;
}

.freetext-files .title {
    font-size: 1.1em;
    font-weight: bold;
    margin-bottom: 0.3em;
}


@media screen and (min-width: 2100px) {

}

@media screen and (max-width: 2100px) and (min-width: 1850px) {
}

@media screen and (max-width: 1850px) and (min-width: 1450px) {


}

@media screen and (max-width: 1450px) and (min-width: 1024px) {

}

@media screen and (max-width: 1024px) and (min-width: 786px) {

}

@media screen and (max-width: 786px) and (min-width: 480px) {


}

@media screen and (max-width: 480px) {


}